Returns & Exchanges

At Squishable.ca, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, we are here to help you find your new favorite style.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are intact and including the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized Canada Post location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method within 5 to 7 business days.